Appointment Status

 

Right click on an appointment to view the options for "appointment status" - to track the flow of patients.

 
 
Encounter types (default is Consultation)
  1. Right click on the appointment slot and open the Encounter Type menu.
  2. Select the appropriate type from the submenu.
n.b. This encounter type can also be changed within the clinical notes.  
Once chosen, different encounter types are indicated by icons within the time slot e.g. a Script Only encounter.
 
 
Patient arrives for a booked appointment
Right click on the patients appointment and select [Arrive] or press F3. Review any alerts. The appointment slow will then be coloured green, and an appointment slip will print if enabled.
 
 
Patient walks in without an appointment
  1. Right click on the practitioner’s appointment book and select [New Walk In].
  2. Search for the patient and press OK.
A new appointment will be made at the current time and the appointment slot will be coloured dark green. An appointment slip will print if enabled. Walk in appointments will be ordered by time of arrival (from left to right). 

 

Patient waiting 

If the patient is moved from the usual waiting area into a treatment room or alternative waiting area, select the location from the Right Click menu. (these locations can be set up in the system settings).

Patient being seen by practitioner

If the practitioner has opened the notes, the colour of the slot will change to blue.

On completion (closing the notes) the colour will change to Pink.

Patient ready to leave after a consultation

  1. Right Click on the patients appointment and select [Leave] or [F4].
  2. The Point of Sale screen is opened. Create invoices and accept payments.  

n.b. The appointment slot will be coloured grey.

 

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