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Right click on an appointment to view the options for "appointment status" - to track the flow of patients.
Encounter types (default is Consultation)
- Right click on the appointment slot and open the Encounter Type menu.
- Select the appropriate type from the submenu.
n.b. This encounter type can also be changed within the clinical notes.
Once chosen, different encounter types are indicated by icons within the time slot e.g. a Script Only encounter.
Patient arrives for a booked appointment
Right click on the patient’s appointment and select [Arrive] or press F3. Review any alerts. The appointment slow will then be coloured green, and an appointment slip will print if enabled.
Patient walks in without an appointment
- Right click on the practitioner’s appointment book and select [New Walk In].
- Search for the patient and press OK.
A new appointment will be made at the current time and the appointment slot will be coloured dark green. An appointment slip will print if enabled. Walk in appointments will be ordered by time of arrival (from left to right).
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