Over the years we’ve heard the same questions coming up again and again from people using our system, or thinking about making the change, so we thought we’d put some answers up for your benefit
About MyPractice
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Question
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Answer
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Can I rely on MyPractice to be here for the next 20 years?
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We’ve been here for 15 years already so that’s a good start! We intend to be here for a lot longer, and this is why we’ve invested a lot of time, money and effort in building our external board and advisory team, and our extensive internal development team.
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Back office functionality
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Question
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Answer
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Does MyPractice have all the back office functionality I need?
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We have the same or better as our competition, except we think ours is easier to use.
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How easy to use is the back office functionality MyPractice?
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MyPractice is designed, refined and used every day by an award winning GP. We’re constantly striving to make it very useable, and because we eat our own dog food we think we’ve got it pretty right.
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Integration
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Answer
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Does MyPractice integrate into all the health programmes I need?
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Yes.
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What happens when a new programme comes out?
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We have a very responsive team keeping up to date with the integration. Because we use the product ourselves we’re very motivated to make sure we’re fast with this!
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Does MyPractice integrate easily with common accounting software?
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Yes, and we can make the interface seamless.
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New functionality
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Answer
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Is MyPractice continuing to build new functionality to make my life easier and my practice more efficient and profitable?
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Yes.
We’re moving forward with touch screen, patient portal, external hosting and a number of other initiatives.
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But also making sure that the core functions still work well?
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Modern architecture
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Answer
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Is it a good thing that MyPractice runs on modern software architecture?
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Yes.
It allows us to be a lot more flexible and adaptive with the system. It’s one of the key reasons why our system is so easy to use, and to integrate with other systems. It also means that you won’t have to go through a painful platform upgrade any time soon.
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Transition to MyPractice
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Answer
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How long will it take till MyPractice is fully operational in my practice?
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Normally it takes about 3 months, but within 1-2 weeks many of our customers have reported they are already comfortable, and very happy they made the change.
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How many hours will it take out of my practice manager’s diary to make the change?
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Normally only about 2-3 days overall, because our support team do most of the work
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